zk567 Privacy Policy

Last updated: 7 June 2026

This Privacy Policy ("Policy") describes how zk567 ("zk567", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at zk567.app, collects, processes, stores, and protects personal data about users ("you", "User") of the zk567 platform. By registering an account on zk567 or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy, both of which are available on the zk567 website. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.

1. Introduction

zk567 is committed to protecting the privacy and security of all personal data it processes. We recognise that players entrust us with sensitive information – including identity documents, payment details linked to JazzCash, Easypaisa, and bank accounts, and records of gaming activity – and we take that responsibility seriously. This Policy sets out our obligations to you as a data subject and describes the technical and organisational measures we have implemented to safeguard your information.

2. Data We Collect

zk567 collects personal data through multiple channels, including your account registration, your use of the platform, and your communications with our support team. The categories of personal data we may collect include:

• Identity Data: Full name, date of birth, gender, CNIC or passport number, and nationality as provided during registration or KYC verification.
• Contact Data: Mobile phone number, email address, and city or province of residence (e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad).
• Financial Data: JazzCash account number, Easypaisa wallet number, bank account details (HBL, UBL, Meezan Bank, Bank Alfalah), deposit and withdrawal transaction history, and PKR balances.
• Gaming Activity Data: Bet history, game session records, wager amounts, wins and losses, bonus usage, and responsible gaming tool activations.
• Technical Data: IP address, device identifier, browser type and version, operating system, session timestamps, and approximate geolocation data.
• Communications Data: Support ticket content, live chat transcripts, and any other correspondence you send to or receive from zk567.
• Verification Data: Copies of identity documents, selfie photographs, and proof of payment method documents submitted for KYC purposes.

3. How We Use Your Data

zk567 uses the personal data it collects for the following purposes:

• To create, verify, and manage your zk567 account, including processing your zk567 login credentials securely.
• To process deposits and withdrawals in PKR via JazzCash, Easypaisa, and linked bank accounts.
• To comply with Know Your Customer (KYC) and anti-money laundering (AML) obligations.
• To administer bonuses, promotions, and loyalty programmes applicable to your account.
• To provide and improve customer support services.
• To detect, investigate, and prevent fraud, account abuse, and prohibited conduct.
• To enforce our Terms & Conditions and other applicable policies.
• To send you transactional communications relating to your account, including deposit confirmations, withdrawal notifications, and security alerts.
• To operate responsible gaming features including deposit limits, session monitoring, and self-exclusion management.
• To conduct platform analytics and improve the user experience on the zk567 platform.

4. Legal Basis for Processing

zk567 processes personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions, including account management and financial transaction processing.
• Legal Obligation: Processing required to comply with applicable KYC, AML, and responsible gaming regulatory requirements.
• Legitimate Interest: Processing for fraud prevention, security monitoring, platform analytics, and the improvement of our services, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications, where we have obtained your prior explicit consent. You may withdraw consent at any time by contacting zk567 support.

5. Data Sharing

zk567 does not sell your personal data to third parties. We may share your data with the following categories of recipients only where necessary and on a confidential basis:

• Payment Processors: JazzCash, Easypaisa, and banking institutions as required to process your financial transactions.
• Identity Verification Providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory obligations.
• Game Content Providers: Casino game software providers may receive anonymised session data necessary to operate their games on the zk567 platform.
• Technology Infrastructure Providers: Hosting, content delivery, and cybersecurity service providers operating under strict data processing agreements.
• Regulatory and Law Enforcement Authorities: Where required by law or a valid legal order, zk567 will disclose personal data to competent authorities.

All third-party processors engaged by zk567 are contractually required to implement appropriate technical and organisational data security measures and to process data solely for the purposes specified by zk567.

6. Cookies & Tracking Technologies

The zk567 platform uses cookies and similar tracking technologies to enable core platform functionality, maintain your login session, and analyse usage patterns. The categories of cookies we use are:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies that maintain your zk567 login state and security tokens. These cannot be disabled.
• Functional Cookies: Store your preferences such as language settings, preferred payment method, and responsible gaming configuration.
• Analytics Cookies: Collect anonymised data about how users interact with the zk567 platform to help us improve performance and usability. These are enabled by default but can be disabled via your browser settings.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent you from using the zk567 platform.

7. Data Retention

zk567 retains personal data for as long as necessary to fulfil the purposes described in this Policy, including compliance with legal, regulatory, and accounting obligations. Specific retention periods include:

• Account and identity data: retained for the duration of your account and for a minimum of five years following account closure, in accordance with AML record-keeping requirements.
• Financial transaction records: retained for a minimum of seven years.
• Gaming activity records: retained for a minimum of three years.
• Support communications: retained for two years following resolution of the relevant matter.

Following expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data destruction procedures.

8. Data Security

zk567 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS encryption for all data in transit between your device and zk567 servers.
• Encryption at rest for sensitive personal data including identity documents and financial records.
• Access controls limiting personal data access to authorised zk567 personnel with a demonstrable business need.
• Regular security assessments and penetration testing of the zk567 platform infrastructure.
• Incident response procedures to detect and respond to data security incidents, including notification obligations where legally required.

Notwithstanding these measures, no data transmission over the internet is completely secure. You are responsible for keeping your zk567 login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

9. Your Rights

Subject to applicable law, you have the following rights in respect of your personal data held by zk567:

• Right of Access: To request a copy of the personal data zk567 holds about you.
• Right of Rectification: To request correction of inaccurate or incomplete personal data.
• Right of Erasure: To request deletion of your personal data, subject to our legal retention obligations.
• Right to Restrict Processing: To request that we limit our processing of your data in certain circumstances.
• Right to Data Portability: To receive your personal data in a structured, machine-readable format where processing is based on consent or contract.
• Right to Object: To object to processing based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the zk567 support team using the contact details in Section 13. We will respond to verified requests within 30 days.

10. Children's Privacy

The zk567 platform is strictly intended for adults aged 18 and over. zk567 does not knowingly collect personal data from individuals under 18 years of age. If we become aware that a minor has registered an account on zk567, we will immediately suspend that account, delete all associated personal data, and return any deposited funds where legally permissible. If you have reason to believe a minor has accessed the zk567 platform, please notify us immediately via our support contact.

11. Third-Party Services

The zk567 platform integrates content and services from third-party providers including casino game studios, live dealer streaming providers, and payment gateways. These third parties operate their own privacy policies and zk567 is not responsible for their data practices. We encourage you to review the privacy policies of any third-party service providers whose services you use in connection with the zk567 platform.

12. Policy Amendments

zk567 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform functionality. Updated versions will be published on the zk567 website with a revised "Last Updated" date. Where amendments are material, we will make reasonable efforts to notify registered users. Continued use of the zk567 platform following publication of an updated Policy constitutes your acceptance of the revised terms.

13. Contact Us

For any privacy-related queries, data subject access requests, or concerns about how zk567 processes your personal data, please contact our data privacy team. Our support email is [email protected] (plain text only – not a clickable link). We will acknowledge privacy requests within 5 business days and provide a substantive response within 30 days of receipt.